DIYWAY Intelligence

The ongoing software behind the diagnosis.

The Deep Audit tells you what is happening now. DIYWAY Intelligence keeps watching: contribution by platform, product and hour, what changed and why, and the specific actions worth taking — every one of which you approve or reject.

Six pillars. One commercial diagnosis.

The Deep Audit examines these six areas together to explain where delivery profit is being lost and what should be prioritised first.

DIYWAY Intelligence then continuously monitors the areas supported by the data connected or imported into your workspace. Additional intelligence becomes available as further data sources are added.

DIYWAY Intelligence — ProfitabilityIllustrative Demo Data

Contribution profit

£4,640

16.4%

Blended ROAS

6.91x

19.3%

Platform sales share & margin

PlatformSales shareContribution marginDeliveroo45.7%27.8%Uber Eats33.2%20.5%Just Eat21.1%26.9%

Sales share of £18,420 total sales. Contribution margin is each platform's own margin, so margins do not sum to 100%.

Contribution by trading hour

12:00 → 22:00

True Margin

What you actually kept after commission, promotions, advertising and costs.

Refund & Leakage

Where money leaks out after the sale — and how much of it is avoidable.

Menu & Catalogue

Which items earn, which only look busy, and what to reprice or retire.

Price & Competition

How your prices, fees and offers sit against your local trading area.

Operations

Where operational pressure quietly destroys margin and customer experience.

Reputation

What customers are telling you, what is driving it and what it costs.

Your busiest hour isn't always your most profitable.

DIYWAY shows where sales volume and profitability diverge, by hour, day, platform and product.

Illustrative Example
MonTueWedThuFriSatSun
12:00
14:00
17:00
18:00
19:00
20:00
21:00

Friday 19:00 generates the highest revenue. Thursday 18:00 delivers stronger contribution efficiency.

AI Analyst

Don't just look at the dashboard. Ask it why.

The AI Analyst explains what changed and why, with the evidence behind it. It proposes actions with a confidence level — you approve or reject every one.

DIYWAY AI Analyst

Demo analysis
Why did my contribution margin fall last month?

Sales increased 31.2%, but contribution margin fell 3.2pp — from 28.4% to 25.2%.

The three largest identifiable drivers were:

  1. Promotional spend grew 60% against 31% sales growth -1.6pp
  2. Friday advertising CPC increased 24% -1.0pp
  3. Peak preparation time increased six minutes, raising refunds -0.6pp
Total margin impact: -3.2pp

ROAS went up. Margin went down. That's why DIYWAY doesn't optimise for ROAS alone.

Turn insight into measurable action.

Recommendations shouldn't disappear into reports.

  1. 01

    Detect

    Margin movement identified.

  2. 02

    Recommend

    Action with estimated impact.

  3. 03

    Approve

    You decide, not the model.

  4. 04

    Measure

    Outcome tracked afterwards.

Advertising Reallocation

Illustrative Example

Current

Friday 19:00–21:00

£35/day

Recommended

Thursday 18:00–20:00

£23/day

Reallocate £12/day to Thursday 18:00–20:00.

184Estimated monthly contributionConfidence 78%
RejectApprove

Outcome lifecycle

  1. Recommended
  2. Approved
  3. Implemented
  4. Monitoring
  5. Outcome measured

Growth ceiling

Know when more demand stops being profitable growth.

The objective isn't maximum orders. It's maximum profitable demand. DIYWAY helps identify when higher demand starts increasing prep times, cancellations, refunds or margin pressure.

Profit vs demand

Illustrative Example
Efficient capacityGrowth ceiling · 18/hrContribution profitDemand / order volume
Below 18/hr
96.2% accuracy · 24 min prep · 1.6% refunds
Above 18/hr
93.0% accuracy · 30 min prep · 3.1% refunds

Four illustrative hours exceeded the ceiling (Friday 19:00–21:00 and Saturday 19:00–21:00). The objective isn't maximum orders. It's maximum profitable demand.

Intelligence starts with knowing your real numbers.

Start with the free Profit Snapshot. Nothing is bundled, and nothing here is compulsory.